Available for opportunities

Prajwal Pokhrel

Passionate IT Engineer with experience in infrastructure support for large enterprises utilising ITIL, specialising in Microsoft 365, Azure, and computer networks. Driven to build a career in IT infrastructure, focusing on cloud and enterprise solutions.

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5+
Years Exp.
3
Vendor Certifications
prajwal@sys ~ whoami
$cat profile.json

{
  "name": "Prajwal Pokhrel",
  "role": "IT Support Engineer",
  "Current company": "Fujitsu",
  "location": "Sydney, NSW",
  "certifications": [
    "Cisco CCNA",
    "AZ-104",
    "MD-102"
  ],
  "status": true,
  "acs_member": "#4438056"
}

$
◈Cisco CCNA
◈AZ-104 Azure Administrator
◈MD-102 Endpoint Administrator
◈Cisco CCNA
◈AZ-104 Azure Administrator
◈MD-102 Endpoint Administrator
◈Microsoft 365 · Azure · Intune
◈Active Directory · Entra ID · Okta
◈PowerShell · Python · Bash
Technical Skills

Core Competencies

☁️
Cloud & Identity
Azure Microsoft 365 Entra ID Okta Active Directory
🖥️
Endpoint Management
Intune (MDM) SCCM MDT Autopilot WDS
🌐
Networking
Routing Switching DNS DHCP TCP/IP Firewall Cisco
⚡
Scripting & Dev
PowerShell Python Bash Git HTML CSS JavaScript
📬
M365 Apps
Exchange Teams SharePoint Admin Centre
🛠️
ITSM & Ops
ServiceNow Jira ITIL Windows macOS Linux
Career History

Work Experience

Fujitsu
IT Support Engineer
Jan 2025 — Present
Sydney, NSW
  • OS deployment using SCCM and Autopilot via Intune
  • End-user application and device support, including various printers
  • Onboarding new starters and setting up required access
  • Packaging and deploying apps to end users using Intune/SCCM
  • Data center activities including racking, stacking, and network device configurations
  • IT asset management, vendor coordination, and meeting room setup
  • Managing user profiles using Entra ID, Active Directory and Microsoft 365 admin tools
  • Supporting the offshore infrastructure team and liaising with vendors
★ Windows 11 upgrade & Airlock implementation projects
★ Automated win upgrade and PC refresher process using PowerShell
★ Implemented a booking system for EV charging stations at office
Axiom Technologies
Field Services Engineer
Jun 2023 — Jan 2025
Sydney, NSW
  • Onsite support to end-users and coordination with the remote infrastructure team
  • Intune-based Windows and software deployment on end-user devices
  • Management of desktop and printing devices
  • Data centre activities including racking, stacking, and basic Cisco network configuration
  • Meeting room management (Zoom/Teams), audio, and video systems
  • IT asset management across the office and file share services support
★ Corelight network monitoring device installation project
★ Led Assets Management project, digitising 200+ IT assets
Cotiviti Inc.
Service Desk Engineer
Dec 2019 — Feb 2023
Kathmandu, Nepal
  • Active Directory management — users, groups, and group policies
  • File share services administration and access management
  • Okta administration: resolving sync conflicts, bulk user creation, group management, and MFA
  • Office 365 Admin Centre administration for user access and licensing
  • Exchange administration: distribution lists, shared mailboxes, email flow configuration
  • Microsoft Teams channel and policy management
★ Contributed 80+ knowledge articles for service desk members
★ Created 20+ how-to videos for end-user training
★ Successfully migrated 2,000+ Active Directory users to Okta directory
Standard Chartered Bank
Desktop Support Engineer
Apr 2019 — Nov 2019
Kathmandu, Nepal
  • Built bare-metal devices using gold images created via MDT and WDS services
  • Provided technical support to end users
  • Device decommissioning using Blanco
  • Conducted Windows 10 migration for head office and branch locations
  • Managed network printers and performed server backups
  • IT asset procurement and management
★ Completed Windows 7 to 10 migration for 600+ users
Education

Academic Background

2024
Master of Information Technology
University of New England · Sydney, NSW
2024 — 2025
Professional Year Program
Australian Computer Society (ACS) · Sydney, NSW
2018
Bachelor of Electronics & Communication Engineering
Nepal Engineering College · Bhaktapur, Nepal
Portfolio

Projects

Hands-on Azure and cloud engineering projects — from IaC and automation to APIs and CLI tooling.

⚡
Azure AD Automation

Automatic Onboarder

Azure app design that automates user onboarding processes — provisioning accounts, assigning roles, and configuring access at scale.

↗ View on GitHub
🌐
Python Azure Functions Cosmos DB

Cloud API Resume Challenge

Serverless API using Azure Functions to retrieve resume data from Cosmos DB. Built with Python, showcasing cloud-native backend architecture.

↗ View on GitHub
☁️
Bash Azure Blob SAS Token

Cloudup Tool

CLI tool to manage Azure Blob storage — list blobs, upload files, generate shareable SAS links, and download files via Bash scripting.

↗ View on GitHub
📁
Python Flask Key Vault Web App

File Share App

Flask app for uploading files to Azure Blob Storage with a user-friendly UI, shareable link display, and one-click clipboard copy. Secured via Azure Key Vault.

↗ View on GitHub
🏗️
Bicep IaC Azure VMs

Bicep VMfleet

Infrastructure as Code templates for deploying multiple Azure VMs with full networking — VNet, Subnet, NSG, NIC, and Public IP — using Bicep.

↗ View on GitHub
Content Creation

Tutorial Videos

IT how-to videos and tutorials created to help end users and service desk teams. Click any video to watch it inline.

IT Tutorial Episode 2
IT Tutorial — Episode 2
Prajwal Pokhrel
IT Tutorial Episode 3
IT Tutorial — Episode 3
Prajwal Pokhrel
IT Tutorial Episode 1
IT Tutorial — Episode 1
Prajwal Pokhrel
▶ View Full Playlist on YouTube
Let's Connect

Got an opportunity?
Let's talk.

Open to IT Engineer, Cloud Infrastructure, and Systems Administration roles. Always happy to chat about enterprise tech, automation, or Azure/M365.

✉ Email Me ☏ +61 456 671 987 ◎ Portfolio Site ◈ Projects